“The driver was awesome! Thanks for such great service J”
“Thanks for the great service and I look forward to calling on your shuttle service on future visits to this area.
V/r,”
“Thank you for your great service.”
“Thank you for all of your great service the past three years…”
“I recently stayed at the Fisher House and they use Excel Transportation.
I am visually impaired & my night driver was outstanding. He made me feel safe & secure & he’s a total gentleman with a great personality. My day driver was also a true gentleman. Both guys went above & beyond to make me feel special. I highly recommend using this company, all of my reservation times they were right on time! Great company, I give it the highest rating.
Thank you to everyone!”
Excel drivers generally do an excellent job; we are usually on time. However, please leave yourself enough time when traveling to the airport, and remember to call us 30 minutes prior to pickup if you haven’t heard from your driver.
You should receive text notification of your driver’s contact info the night before your scheduled pickup. Additionally, drivers are asked to call you 30 minutes prior to pickup. If you don’t receive a call, please call us 30 minutes prior to your pickup. This is our failsafe to ensure that if something was missed we can still pick you up on time.
A local ride can be cancelled up to an hour prior to pickup time with no charge. If cancelled later than that, or if the passenger is a “No Show”, we will charge a minimum of $25 up to the full price of the usual fare. The amount we charge is based on how much driving/waiting has taken place, and is at Excel’s full discretion.
No, our rates include everything except gratuity. Please tip your driver if you received great service. They will certainly appreciate it, as it greatly helps them cover their operating costs. Tips are generally between 15%-20%, but left up to the passenger’s discretion. In certain situations with large groups or corporate accounts the gratuity may be added automatically, but that would be discussed at booking.
Download our Reservation App “Excel Transportation Reservation” from the App Store or Google Play, or click on the “Make a Reservation” tab. PLEASE NOTE: RESERVATIONS MADE AFTER HOURS WILL NOT BE SEEN BY A DISPATCHER UNTIL 7AM THE NEXT MORNING. This means if you are trying to schedule a last minute pickup after business hours we most likely won’t see it.
“Thanks for the great service!”
“I had a great experience with Excel when I used them for a very early morning ride to the airport last year. Very professional, very courteous, and right on time.”
“Your driver was exceptional, attentive and knowledgeable.
My wife and her sister enjoyed his attention very much during the service
provided.”
“Your last driver was an excellent young man! Keep him around.”
“I have had compliments from the staff on the driver’s driving skills yesterday. Even though the windshield wipers were freezing over, he maintained his cool and stopped to clean the ice off and they all got home safely. Thanks so much! We appreciate him.”
“The extra few minutes the drivers are arriving early are very helpful and the doctors all seem very happy. Keep up the good work!”
“The driver was awesome! Thanks for such great service J”
“Thanks for the great service and I look forward to calling on your shuttle service on future visits to this area.
V/r,”
“Thank you for your great service.”
“Thank you for all of your great service the past three years…”